CONTACT DETAILS
&
APPOINTMENTS
Home Visits
If you would like to arrange a home visit, please contact us on 0161 480 5659 or email fancyfeetstockport@yahoo.co.uk. We will be happy to discuss your requirements and arrange a convenient appointment.
Children and Young People
Patients under the age of 16 must be accompanied by a parent or legal guardian during their appointment.
If this is not possible and another responsible adult, such as a grandparent or other family member, is accompanying the child, written consent from a parent or legal guardian must be provided before treatment can take place. The letter should confirm consent for treatment and authorise the accompanying adult to be present during the appointment.
These measures help ensure that we provide safe, appropriate care while meeting our professional and legal responsibilities.
Appointments:
To make an appointment:
Call us on 0161 480 5659
Email enquiries: fancyfeetstockport@yahoo.co.uk (we are unable to book appointments via email or social media)
Via our online booking system
Cancellations / Failure to attend appointments.
In Clinic:
We understand that from time to time unexpected circumstances arise and plans can change. If you are unable to attend your appointment, we kindly ask that you contact us by telephone or email as soon as possible so that we can offer the appointment to another patient.
Appointments cancelled with more than 24 hours' notice will not incur a cancellation fee.
However, if you fail to attend your appointment or cancel on the day of your appointment, you will be charged 100% of the appointment fee in accordance with our cancellation policy.
We appreciate your understanding, as late cancellations and missed appointments reduce the availability of appointments for other patients requiring care.
Home Visits:
We understand that occasionally plans change and appointments need to be rearranged. If you are unable to keep your appointment, we kindly ask that you provide as much notice as possible.
Appointments cancelled with more than 48 hours' notice will not incur a cancellation fee.
If an appointment is cancelled with less than 24 hours' notice and we are unable to fill the appointment slot, a 100% cancellation fee will be charged.
A 100% fee will also apply if a home visit appointment has been arranged and there is nobody available at the property when we arrive.
We appreciate your understanding, as late cancellations and missed appointments have a significant impact on our ability to provide care to other patients.
We understand that life can be unpredictable and that genuine emergencies do happen. If you are unable to attend your appointment due to circumstances beyond your control, such as illness, hospitalisation, a family emergency or another serious unforeseen event, please let us know as soon as possible.
In these situations, our podiatrists will take the circumstances into consideration and, where appropriate, no cancellation or missed appointment fee will be charged.
We believe in treating our patients fairly and ask only that you communicate with us whenever possible so that we can support you and assist with rearranging your appointment.